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Trimango

Your data and your guests' data, protected

Two-factor sign-in, roles and permissions, encrypted fields, personal data masking and privacy tools. The panel never stores card details.

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Sign-in and permissions

Two-factor sign-in, optional Google sign-in, roles and permissions. Users can only be added by invitation.

  • When our support team enters your panel, it is logged
  • Only permitted users see fields like owner payouts and gross profit
  • Listening to recordings and opening visitor histories are written to the audit log
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Personal data is protected

Phone numbers, ID numbers, IBANs, card details and emails are masked in conversations sent to AI; only masked text is stored. Sensitive fields are encrypted in the database.

  • Consent records and retention periods
  • Customer records can be anonymised
  • Privacy deletion and export requests are handled
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Agencies kept apart

Each agency's data is separated at database level; even in the shared portfolio, other agencies' guest details are never visible.

  • Payments are taken at the payment provider through a 3D Secure link
  • Webhooks are signed with HMAC
  • Personal data sent to Meta and Google is SHA-256 hashed
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How a user is added

  1. 1

    Invitation

    A manager invites the user; there are no uninvited accounts.

  2. 2

    Two-factor sign-in

    The user sets a password and a second factor.

  3. 3

    Role

    The role decides what they see and can do.

  4. 4

    Log

    Sensitive actions are written to the audit log.

Common questions

All questions
Are card details stored in the panel?

No. Guests pay through a 3D Secure payment link; card details stay with the payment provider.

Can your support team enter my panel?

When needed, and every entry is logged.

Can I delete a guest's data?

Customer records can be anonymised; privacy deletion and export requests are handled.

See it in your own business

Let us show you Trimango with your villas and your team.